FAQ – Vedi Beauty
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FAQ

About Vedi Beauty

What does Vedi mean?

Vedi means "knowledge" in Sanskrit.

Where is Vedi made?

Vedi is made in the USA.

Where is Vedi based?

We are based in San Francisco, California – the city where the founder was born and raised, drawing inspiration from its vibrant culture.

Products and Ingredients

How should I store my lipstick?

Our lipsticks are crafted with the highest quality ingredients, including premium oils and waxes. Due to the nature of these ingredients, our lipsticks may melt if exposed to extreme temperatures. For optimal use and longevity, please store them in a room temperature environment.

Are your products clean?

At Vedi, we prioritize ingredient transparency and effectiveness. While terms like "clean" and "natural" lack regulation, our chemists have formulated products that are highly effective and safe for your skin.

Why do you use a mix of natural and synthetic ingredients?

Our choice to use a combination of natural and synthetic ingredients is driven by the commitment to safety and performance. Not all natural ingredients are safe, and not all synthetic ingredients are harmful. We carefully select lab-made ingredients to achieve exceptional formula performance and deliver pigmented, long-lasting makeup for everyday use.

Where can I find the complete ingredient list?

For a comprehensive understanding of our product ingredients, visit our website. Choose a product of interest, and you'll find the complete ingredient list provided below the product description. You can also explore detailed ingredient descriptions on our dedicated Ingredients page.

Are your products vegan, gluten-free, and cruelty-free?

All our products are vegan, gluten-free, cruelty-free, and proudly certified by Leaping Bunny.

I don’t know which shades to choose?

Our team is dedicated to helping you discover the ideal shades for your skin tone. Reach out to us at info@vedibeauty.com, and we'll guide you through the selection process.

Shipping and Returns

Do you offer international shipping?

Currently, we offer shipping within the US. In regards to international shipping, please go to our Shipping & Return page

How long does order processing take?

Our goal is to process, package, and ship your order within 1-3 business days. During peak seasons, processing might extend to 3-5 business days. As soon as your order ships, you'll receive an email with your tracking number.

How long will my package take to arrive once shipped?

Standard shipping via USPS takes 3-5 business days after processing. Opt for Express shipping for delivery within 1-2 business days.

What is your return policy?

Returns are not eligible. Nonetheless, in the event that the product is received in a damaged or defective state, we provide options for replacements or store credit.

How can I contact you for other inquiries?

For any other questions or concerns, please reach out to our customer care team at info@vedibeauty.com. You can expect a response from us within 1-3 business days. Your inquiries are important to us.

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